PROFILE – ELIZABETH SCOLLAY
Elizabeth has come to real estate with a background that will inspire confidence in her ability to treat you, the client, as the most important factor in the partnership that enable you to sell your property with the minimum of fuss and the maximum value.
Extensive experience in customer service across beauty, hospitality and travel industries ensures that while good advice and recommendations are important, understanding what the customer wants, and being able to make that happen, is what makes a good agent a great one.
Valuing the customer
Listening to what the customer really wants is vital, and is what has brought Elizabeth repeat clients in her customer service roles. A beauty therapy business created from an idea and a lot of passion, grew into a 4 salon operation that built a client-base on the foundations of listening, understanding, working in partnership and delivering excellent results.
This is the passion that you can expect in handling your real estate requirements.
Working with you
Elizabeth has received consistently excellent feedback from clients in over 23 years in customer-focused roles and businesses. Whether it has been an informal initial chat over a coffee or negotiating high-value property deals, there’s credibility and security in dealing with someone whose friendly and welcoming style is backed by solid professional ability and a record of successful outcomes.
Here are some comments Elizabeth has received:
“Liz has very good customer service skills, and has a very good skill of listening and understanding people. I instantly felt I could trust, and felt comfortable with her.”
C. Drake - Parker Ferguson Ltd., Wellington.
“Friendly, approachable and reliable. Professional, yet warm.” Pauline Vigus.
“Liz is always very concerned that you are pleased with the service she has provided,
which in turn makes you feel that you are not just a number but a valued customer.” Diane Jones – D Jones Accounting Services.
Dedicated to getting results for you
Elizabeth believes “ home staging is no longer optional in the real estate market… it is a
must! Elizabeth will help you with pre-sale staging and house presentation to set the
scene for making your house look its best for selling.
To work with Elizabeth contact her direct on 021 032 8040 Any time.
Contact Elizabeth Scollay today for any of your property needs.