Independently and locally owned and operated Property Link Groups Ltd is proud to be a member of the Professionals Real Estate Group with its international connections throughout Australasia giving us a referral network which deals on a personal basis to meet our clients needs without having to add the stress involved in having to move to a different area.We are proud of our reputation as a dynamic innovative progressive organisation, a reputation built strongly on a business philosophy aimed squarely at quality service, high standards and integrity.
We want the process of renting, buying and selling to be the celebration it should be, time after time. You can expect a difference when dealing with Property Link Groups. We are different our focus is on working for you. Developing a partnership to achieve our common goal. The value we give to our clients is the ability to listen to what they want and design a specific solution to their real estate needs. Our strengths come from our existing client base these people become clients for generations.
Our reputation is your guarantee. Many agents talk about giving good service. I put it in writing. If at any time you are not completely 100% satisfied with the service you are receiving, you may cancel with 7 days notice. We take customer service so seriously that we have a full time person in this role. The main role of the Customer Relationship Person is to talk with our clients to offer any assistance where necessary.
We constantly research, measure and analyse our performance. In that way we can identify any areas for improvement. All our agents have their own customer service rating, which they are proud of. It is a service that our competitors strive to match but our commitment to continuous improvement will always keep us ahead
Gary Murphy, Licensee AREINZ