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Please complete the form below and a packet of spring seeds will be on it’sway to your doorstep. Enjoy watching them bloom as the season changes.

Get your free seeds from Professionals

Please complete the form below and a packet of spring seeds will be on it’sway to your doorstep. Enjoy watching them bloom as the season changes.

Rental Support

We're Here to Help

Our Tenancy Portal is set up to make reporting and managing property issues simple, fast, and stress-free for everyone involved.

For tenants, step-by-step guidance is provided, which may help you safely resolve minor problems yourself or prevent them from becoming more serious. You can also submit a detailed report of the issue at any time, ensuring our property management team has all the information needed to respond quickly.

Once a request is logged, our team is notified immediately. If the issue is urgent, we’ll arrange for one of our trusted contractors to attend the property as soon as possible. Our regular contractors also use the system, allowing them to receive updates and respond efficiently.

For landlords, the portal offers full visibility over maintenance activity. You can track ongoing jobs, review and compare quotes, approve work, and stay informed with timely updates through to completion.

Convenient, all-in-one maintenance management that keeps communication clear and consistent between tenants, landlords, contractors, and our property management team.

Contact Us

Address
13/77 St George Street,
Old Papatoetoe
Phone
09 278 2253
Email
rentalsp@professionals.co.nz
Log Maintenance Tenant Handbook Rental Listings Property Managers

Log Maintenance
Requests Here.

Submit all maintenance requests using the Tapi Portal on the right. This is the fastest and most efficient way for us to receive your request and arrange any required work.

The portal will guide you through the process, identify the issue, and send the request directly to our team. Once submitted, your request will be received instantly.

Please include as much detail as possible, along with photos if available, so our team can review the issue and arrange the next steps in line with the landlord’s instructions.

If the situation is urgent and involves immediate risk to safety, damage to the property, or a security concern, contact emergency services first, then notify your property manager as soon as possible.

 

Frequently Asked Questions.